A 25% non-refundable retainer is due within 24 hours of booking and reserves your date on the calendar. The balance is due no later than at the beginning of your session. Christine Mahn Photography accepts EMT (Email Money Transfer), Paypal, and cash. If you’re paying in person only cash is accepted. HST is not included in prices and will be added. No part of any order, including previews, will be delivered until the balance is paid in full. Payment for prints is required in full at the time of placing an order. Prints will not be ordered until payment is made.
The use of personal cameras, cell phones or video recorders are not permitted during any session.
If you are unable to keep your scheduled session please let me know as soon as possible. As a busy Mom and business owner I understand that many hiccups occur in our daily lives and that it is not always possible to "make it all work." I do ask that you please give me the courtesy of at least 1 week notice so I can attempt to refill that time slot.
If cancellations are made with more than 1 week notice your retainer can be transferred to the rescheduled session. If the session has not been rescheduled within 6 months or you have cancelled with LESS than 1 week notice you forfeit the payment made. Emergency situations will be handled on a case by case basis. No shows will be required to prepay in full for future sessions. In the case of a cake smash session, an additional cake purchase may be required.
All appointments are scheduled for a specific time. Please arrive on time and no more than 5 mins early as other sessions may be scheduled before and/or after you. If you are late, we will proceed with the remaining time scheduled for your session. No discounts will be given and the full session fee still applies. For example if you have scheduled a 30 minute session and are 10 minutes late, the session will now be only 20 minutes. There is no guarntee of number of images produced in the event of lateness.
Reshoots will not be done except under extenuating circumstances such as equipment failure. Please come prepared and try to schedule for an appropriate time for your child. If your child is upset or crying, I will try my absolute best to engage with the children, make them laugh and capture some great images for you. Please feel free to bring along any snacks or bribes if you wish ;) Client shall assist and cooperate with Photographer in obtaining desired photographs. Photographer shall not be responsible for photographs not taken as a result of Client’s failure to provide reasonable assistance or cooperation. Client will be respectful to Photographer and all parties being photographed. Photographer has the right to end the session, without refund, if there is lack of cooperation or respect.
An online proofing gallery with protected password will be provided for clients to choose their images within 2 weeks following their session. Galleries will be available for 14 days. Once the images are chosen by the client a digital download will be provided and sent to your email within 1 week. If you prefer, a USB is available for purchase. You will receive 1 colour edit as well as 1 black and white edit of each choice. Additional images may be purchased for $20 each. Specialty or “Mini Event Days” may differ and include only 1 colour edit of chosen images.
Christine Mahn Photography retains copyrights on all images and reserves the right to use the images for display, advertising, or any other purposes. Under no circumstances can a client use images for commercial purposes, profit, or photographic competition or display. Special offers are non-transferable and are not redeemable for cash.
Please review my price list. Payment of your retainer is acceptance of this contract and acknowledge all policies. Pricing and packages may change at any time without notice, however pricing at the time of booking will be honoured.